Cummins launches app for truck engine customers
The Cummins Power app has been launched by Cummins South Pacific, placing a variety of information at the fingertips of its on-highway truck engine customers in Australia and New Zealand.
Available for use with Apple iPhone and Android operating systems, the Cummins Power app is a valuable resource for customers and drivers wanting branch and dealer locations and routing to these locations, 24/7 access to the Cummins Support Centre, warranty information and engine fault code search and definitions.
“The app can be used as a service locator, finding the nearest Cummins branch or dealer to the vehicle location and then using the phone’s mapping function for routing to the facility,” says Nick Gorgievski who was behind development of the app as a member of the Cummins South Pacific service operations team.
“This is just one of the features aimed at keeping Cummins customers connected, anywhere and at any time.”
From the start of the six-month development and testing process the aim was to build a functional app that added value for operators of Cummins-powered vehicles.
“Attention was paid to aspects such as thefault code and service centre search criteria to make sure that no matter where you are you can get the information you want. Even if out of internet range, the app can still be used by drivers who may be in remote country locations,” says Gorgievski.
Cummins is working on adding more features in the future with the focus on giving customers further access to relevant information about their engine.
The ‘Cummins Power’ app is a free download available from the Apple App Store for iOS devices and Google Play for Android devices.
Contact: Murray Clifford, Manager – Communications & PR, Cummins South Pacific, +61 419 268 289.